Save time, empower your teams and effectively upgrade your processes with access to this practical Service Strategy Definition Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Strategy Definition related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service Strategy Definition specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service Strategy Definition Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Strategy Definition improvements can be made.
Examples; 10 of the standard requirements:
- Whose voice (department, ethnic group, women, older workers, etc) might you have missed hearing from in your company, and how might you amplify this voice to create positive momentum for your business?
- Does a troubleshooting guide exist or is it needed?
- How much are sponsors, customers, partners, stakeholders involved in Service Strategy Definition? In other words, what are the risks, if Service Strategy Definition does not deliver successfully?
- What went well, what should change, what can improve?
- How do you manage and improve your Service Strategy Definition work systems to deliver customer value and achieve organizational success and sustainability?
- Are operating procedures consistent?
- Where is it measured?
- Are the measurements objective?
- What vendors make products that address the Service Strategy Definition needs?
- What are the challenges?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service Strategy Definition book in PDF containing requirements, which criteria correspond to the criteria in…
Your Service Strategy Definition self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service Strategy Definition Self-Assessment and Scorecard you will develop a clear picture of which Service Strategy Definition areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service Strategy Definition Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Strategy Definition projects with the 62 implementation resources:
- 62 step-by-step Service Strategy Definition Project Management Form Templates covering over 6000 Service Strategy Definition project requirements and success criteria:
Examples; 10 of the check box criteria:
- Stakeholder Management Plan: What is the primary function of the Activity Decomposition Decision Tree?
- Stakeholder Management Plan: Are assumptions being identified, recorded, analyzed, qualified and closed?
- Procurement Audit: Are there procedures to ensure that changes to purchase orders will be updated on the computer files?
- Lessons Learned: How effectively were issues resolved before escalation was necessary?
- Schedule Management Plan: Does the detailed Service Strategy Definition project plan identify individual responsibilities for the next 4–6 weeks?
- Human Resource Management Plan: Is the Service Strategy Definition project Sponsor clearly communicating the Business Case or rationale for why this Service Strategy Definition project is needed?
- Quality Audit: Are all employees including salespersons made aware that they must report all complaints received from any source for inclusion in the complaint handling system?
- Risk Audit: What limitations do auditors face in effectively applying risk-assessment results to the risk of material misstatement measures?
- Risk Audit: To what extent are auditors influenced by the business risk assessment in the audit process, and how can auditors create more effective mental models to more fully examine contradictory evidence?
- Schedule Management Plan: Do all stakeholders know how to access this repository and where to find the Service Strategy Definition project documentation?
Step-by-step and complete Service Strategy Definition Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service Strategy Definition project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service Strategy Definition project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service Strategy Definition project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service Strategy Definition project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service Strategy Definition project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service Strategy Definition project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service Strategy Definition project with this in-depth Service Strategy Definition Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service Strategy Definition projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service Strategy Definition and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service Strategy Definition investments work better.
This Service Strategy Definition All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.